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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3676 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,676 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad protection plans in the past and find that it is always of great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully you don't have to claim it but if you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers your product as promised. I would buy it again on products that I know can fail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for the price, I always get this when I spend over $100.00 for an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having warranty on all of my items. Warranty covera so much if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing that Geek Squad has my back beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for a good price. I really encourage you to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy customer great service happy I got the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the money. No problem returning due to breaking down or not working at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a guaranteed fix for your broken item. I would never buy an item without one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value. I love the geek squad. Fast friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance to have. Haven’t used it and I hope I dont. But better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would literally never buy an item this expensive without the geek squad service on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the extended warranty on almost every Best Buy product I buy because it almost always pays off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love a great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an item of this size, a warranty it is always good to have. Best Buy stands by their warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product that saved us money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money we spent on this offer. We have saved so much money using this offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got a protection plan. The geek squad protection plans are worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to never have to use this, but definitely worth the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy with the customer service or their polic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would just be clearer with how these work when they sell them to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION WORKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND LOVED THIS GOT TO GET. WORKS WONDERFUL AND THEY ARE FAIR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy it's recognized to offer a really great warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.