Customer Ratings & Reviews

This is the protection plan for a great vacuum with no cords!! This is very efficient and I love the way it works. But I also have an extended warranty and Peace of Mind!

The geeksquad service is great they are always giving top of the line customer service on both the phone and In person they make everything a piece of cake! The staff is always super friends and actually want to help with out a problem

Great vacuum. Easy to use and clean. Much better than the two dysons I had to return.

Love how quick they take care of any problem and issue with any product

I delivered the Hard Drive to the service desk, after a quick review of my problem, I was informed when the Hard Drive would be ready and the cost to me, if they were successful in recovering the data. The recover was 97% successful and it was done on time. I am very pleased with the result.

Why didn’t I buy this darn thing years ago, the vacuum is the best thing since sliced bread . Except for the battery life

Overall pleased with cake squad service. Little irritating as far as having to bring it into the store and having to make an appointment ahead of time or drop things off and then having to come back. It is nearly 60 miles one way for me to my nearest Best Buy store. Wish she was more convenient option. Wish things were a little more efficient.

Excellent service Excellent service my favorite place and electric to buy for my house

The plans protection works really well. You don't have to worried about your products knowing that they have full protection.

Tge best vacuum i ever had regret gettrid of it , i’ve had dyson and this shark is as powerful, especially on rugs it leaves them very clean and great on hardwood floors

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

All the product I purchase have protection very easy to use

I purchased this protection plan to protect my initial investment. I took home the Dyson animal and allergy vacuum. I have used the protection plan before on a previous Playstation 3 as well as a previously owned Dyson vacuum. The staff handled everything flawlessly, no pressure, or pushback! This is why I will always shop at Best Buy!!!

This is one feature I always have with any appliance I purchase. I have used a warranty several times on various products large and small. It may seem like a lot of money at the time but it's better to spend it up front than after have to buy a new item at full price or try and find a repair person.

Good to have you never know when something will mess up. The protection and peace of mind is worth it .

I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

I will only buy my electronics and household appliances at Best Buy because the service and care is the absolute best.

Well worth the investment! I had a dyson stick vac that was priced at $599.99 when I bought it. It stopped working 1 year and 1 week! The process was seamless and I walked out with a brand new vacuum that day!

This picks up mess better than any vacuum I’ve seen! Its also really portable and comes with many useful attachments. The only possible downside is its weight. However, this is more of an issue for more older persons.

I love using coverage for my devices and now i have the total membership w