Customer Ratings & Reviews

Imagine not having to worry about your purchase for 4 years because you bought a protection plan! If you end up not needing it, you know you at least got your money out of your purchase. Imagine that you didn't and 2 years down the road it goes out. Those pennies a day you would have spent are now going to cost you the full price of another one.

Good thing to have. Definitely recommend having this.

I delivered the Hard Drive to the service desk, after a quick review of my problem, I was informed when the Hard Drive would be ready and the cost to me, if they were successful in recovering the data. The recover was 97% successful and it was done on time. I am very pleased with the result.

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

I always get geek squad warranties Ive always had good experiences with them

Love the protection plans offered by bestbuy. So easy to use.

Well worth the investment! I had a dyson stick vac that was priced at $599.99 when I bought it. It stopped working 1 year and 1 week! The process was seamless and I walked out with a brand new vacuum that day!

[Employee of bestbuy] I have taken care of my Bluebeard and use it for my iPad 10th gen it is simply the best keyboard I have ever bought.

This picks up mess better than any vacuum I’ve seen! Its also really portable and comes with many useful attachments. The only possible downside is its weight. However, this is more of an issue for more older persons.

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

[Employee of bestbuy] Under Replacement plan, you get what you paid for product and upgrade with better one.

Overall pleased with cake squad service. Little irritating as far as having to bring it into the store and having to make an appointment ahead of time or drop things off and then having to come back. It is nearly 60 miles one way for me to my nearest Best Buy store. Wish she was more convenient option. Wish things were a little more efficient.

Excellent I love it . I recommend it. Easy to use .

It will protects my vacuum just in case something happens, I am glad I have it.

Bob is a good house keeper. I did have issue with the first one where but I did learn later with my second one the guide tells you what the codes are and you just use the tools and brush provided to keep him good as new.

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

Geek Squad is the best! Went in to replace broken vacuum purchased 3 years ago with Geek Squad protection. Was out the door with new vacuum in 10 minutes.

This is one feature I always have with any appliance I purchase. I have used a warranty several times on various products large and small. It may seem like a lot of money at the time but it's better to spend it up front than after have to buy a new item at full price or try and find a repair person.

I purchased this protection plan to protect my initial investment. I took home the Dyson animal and allergy vacuum. I have used the protection plan before on a previous Playstation 3 as well as a previously owned Dyson vacuum. The staff handled everything flawlessly, no pressure, or pushback! This is why I will always shop at Best Buy!!!

I purchased the geek squad protection because my Dyson vacuum was expensive and if anything happens to it I know they will honor their warranty and fix it!