Customer Ratings & Reviews

[Employee of bestbuy] I love it, it’s a powerful vacuum for floors and carpet. Fantastic for the obvious, messes and such. And, having a dog it makes life a lot easier. Worth the purchase and protection!

The service is a must, ive used so much in the past and it comes in handy whenever something might happen to your product and you can sleep well knowing you can get the value of your item back to get another one.

my vacuum cleaner was over heating. I went to the buybuy store and asked for an exchange and they were very helpful. With my warranty I didn't have any problems get my replacement.

I had problems with my vacuum. They took it in to check, got results in timely manner. Fron desk jentelmen was nice and patient. He was hwlping lasy with laptop before me, she was a challenge, but he did it like a champion

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.

Realistic and very crystal clear the tv, i recommend all of you to buy any appliances because this is the only one store that really trusted!

I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

Had it for over 3 months and it still runs great. The best feature is the hair pickup container, no more hair getting caught up by the roller, it now goes in its own compartment and it's easy to remove.

If you can afford it, then it’s worth the value. The protection plan allows you to pay a lower and more comfortable price to protect your consumer goods. I think it’s worth it! Why? because you always want to invest and protect all your products as well as your peace of mind.

[Employee of bestbuy] Love GS Extended Warranty plans. My $200+ went after 3.5 years and the switch around was SUPER EASY!!!! Definitely worth the tiny bit of extra money in case you, or a family member breaks the appliance.

This protection plan is for a device that gets used frequently over a variety of indoor surfaces. Having a protection plan for frequently used critical devices is the best way to protect the investment.

Bought a few items like the I robot and Dyson vacuum... There was no way that I wasn't going to protect my merchandise knowing that anything can happen to cause a problem and I wouldn't be covered. I have already had to use it on one of my I robot vacuums, I'm so glad I was covered! A must have!! I would recommend. This to anyone.

I have been getting the additional coverage on all the products I buy. I got a Dyson vacuum that stopped working the additional coverage worked awesome they replaced the product

It’s easy to assemble and very easy to use! You get all the corners and everything cleaned up quickly. If you have any issue make sure you have insurance on the item and come in get a new one!

I really put this to the test i have 3 toddler's and used my old shark and this one still found more crumbs even after i vacuumed it twice get this vacuum now you wont be sorry

I buy Geek Squad on all my Best But purchases. They have an amazing team that support all the issues that I have ever needed to repair/replace my products I have bought over the years.

I love it cleans my floors really well I would recommend it for friends and family

Totally worth it Best deal great quality peace of mind

I by Dyson product because I love their quality and ability however, over years of use they seem to loose suction. I brought my previous Dyson back because of this and the only question that was asked was the reason for return. Once explained was told to go on the floor and find a new one.

I bought the 5-Year Accidental Geek Squad Protection for a battery powered vacuum and it did die. I came in with the product, showed that the battery no longer functioned and they staff took it and told me to go pick out a new vacuum! That particular vacuum was discontinued, so I got a more expensive one and paid the difference. Well worth the investment.