Customer Ratings & Reviews

I live by this protection plan!! If you have children, please by the protection plan. The games will break and the manufacturer will not cover it. The games cost too much not to ensure. I’d rather pay a small deductible than the entire price to replace a game or fix a game.

I have owned this for a couple of years and although it's a little power house battery seems to be wearing down, Charge goes from 3 to 2 in a few minutes so will see if geek squad can assist me with protection plan. I would like a new one with a fresh battery. Great for spot cleaning so hoping it's replaceable.

No hassle very polite and helpful. Just great customer service

This warranty covers things you'll need to be covered on electric gadgets that you purchase

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.

I’m glad Best Buy have the option of buying this insurance that can grant longer warranty

A must have if your not rewards member which i am now but but not at time of this purchase

This three-year protection will help your vacuum if your breaks down or wears out from using it so please get the 3-year protection from Geek Squad it's worth it

Made an appointment online and was immediately helped when we showed up.

Excellent BestBuy warranty, had to exchange the vacuum a few months after purchase due to vacuum wouldn’t power on. Took original back to the store and they swapped it with no questions asked!

I have no complaints every time that i need them always helping

We needed to replace our carpet cleaner through the warranty. Everyone was very friendly and helpful. They made sure everything was taken care of quickly and we were able to place an order for a new ine.

If I have any issues with my shark vacuum they give me no problem to either fix the vacuum or exchange the vacuum.

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

This is amazing I will always purchase. It has worked every time I have had to use it

Better be protected This product is just worth It!

Great protection, had an issue with my vacuum and Bestbuy replaced it with a newer vacuum at no additional cost, would recommend their coverage services.

I have bought this Accidental Protection several times now. It has saved me money 3x now. Every time my vacuum dies, I am able to walk into the store for a replacement. The protection is only good for one use so you have to buy another 3 or 5 year protection plan. Highly recommend!

Great product. Customer service was informative and quick.

No doubt one of the best protection plans you can get. Worry free, hassle free. If they cannot fix it or replace the parts to get it fixed, they try everything to make things right.