Customer Ratings & Reviews

I heard Geek Squad was good but I hope I will never need them

We’ve always added a protection with the products we buy. The returns are easy. We return a broken item, get a gift card & use it to buy a new one.

Helps keep us protected if something were to happen.

I had this warranty for a black and decker hand vacuum that was 2 years old and stopped working due to faulty lithium battery. I went in to exchange for a new one but it wasn’t in stock anymore so they gave me a full refund! The customer service staff were super friendly and fast!

I bought a Sharks vacuum is working good and easy to installed and use.

Great service excellence for customers with a friendly atmosphere.

The 5 year product replacement on a vacuum cleaner paid off for me. When the cord head broke accidentally, I just took the vac to my Best Buy store, and they gave me a new one. No boxing it up and mailing or shipping it to the manufacturer, and no claim forms to fill out. Sweet!

Excellent services , No questions asked for faulty products .

Great floor steamer works well on my wood floors Highly recommend

[Employee of bestbuy] GSP is a must have when it comes to any product! Even when you think things fail, dont hesitate to ask the geek squad anything regarding your IT needs

I have been using the geek squad protection plan for a very long time now. They never let you down, and it's the reason that I only buy my electronics here.

Very good item I really like it I’m gonna tell my friend to buy one

Purchase this every time great coverage has more than paid for itself

They covered my robot vacuum. It was a must, so get it.

I purchased this warranty because of the price of the irobot vacuum. Its good to have peace of mind should something go wrong. Geek Squad has always come thru with repair of any prior purchase, so no doubt with this one. Additionally, always helpful if I have a question.

If you buy a product which you are in sure about I would definitely get the protection we bought a rumba vacuum cleaner and I’m glad I bought the warranty because our dog hair is taking a toll on a cleaner that was recommended for pets I’m not sure it’s going to last for the 400$ we spent on it

Dyson - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver wow love it

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!