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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,668 reviews
  • Rated 5 out of 5 stars

    Geek squad coverage will not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eek squad refunded, my full purchase balance of my vacuum, which had broken and I was able to purchase the same one with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% glad I did this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but best buy protection plans! It’s easy to file a claim and I have never had issues. Get the plan because it’s worth the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad my vacuum stopped working I brought it and they had me pick out a new vacuum and I was out of there in 20 mins no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Israel was very professional, friendly and knowledgeable. He mounted the device and then showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would def get of your worried about the quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a product which you are in sure about I would definitely get the protection we bought a rumba vacuum cleaner and I’m glad I bought the warranty because our dog hair is taking a toll on a cleaner that was recommended for pets I’m not sure it’s going to last for the 400$ we spent on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great butnone flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit unfortunately the little plastic clip to hold rhe waste is not durable and breaks. Had to return unit under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for extra peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great had this for previous 600 series but policy change seeing if repair vs replacement hopefully won’t have issues if I7 series has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know first hands how best buys service plans work and i can tell you they are amazing!!! the repair techs that come out to the house are in home agents from geek squad and have the right tools to do the job. I always recommend to every client to get them for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty for any investment purchase I make. It’s not that much when you think about it, and saves you a ton of money if your purchase stops working had you not purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This My Warranty For My Vacuum Cleaner. I Always Get My Vacuum Cleaners From Best Buy Because Of The Warranty. If I Suck Up Something Wrong And The Vacuum Cleaner Starts To Not Work Right, I Just Take It In And No Questions Ask They Tell Me To Go Get Another One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I have purchased geek squad on my products. It has been such a great service and I don’t think I will ever make a purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for pets. I have 3 dogs and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ROBO VACUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great saves a lot of sweeping only thing is if wifi goes out

    I would recommend this to a friend