Customer Ratings & Reviews

The agent told me that the vacuum cleaner would be replaced with a new one if any part of the vacuum cleaner stops working or breaks, such as the rollers stop turning. I thought purchasing the 5 year plan was worth the peace of mind.

[Employee of bestbuy] This is one of the best vacuums I have ever owned or used, hands down! Worth every penny!!

One of the best warranties I have ever dealt with. No hassle help I highly recommended to get it. Only concern you can't extend the warranty once it expires.

Great product combining vacuuming and cleaning floors!

Peace of mind for our new vacuum wife loves how it works and makes her house cleaning easier

Work fine but it should get wired option. So far never give any problems

I really hate paying this much money for a service I may never need, but since I did have to use it I will most likely keep buying it. Very easy return for the broken vacuum and new vacuum.

No matter the issue, geek squad always takes care of me if I need a fix or replacement! Very quick and easy service every time.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

There are some things I won't purchase without Extended protection. Many times the protection has paid for itself. The new battery operated devices can malfunction and with this protection they either fix it or replace it.

Love this , so helpful the way it’s designed and the battery life is great , the suction power is very underrated

I get these with my purchases of vacuums because I have a husky and tend to kill vacuums quickly. Until a brand makes a durable product that can take the wear and tear of dog hair, I will continue to buy these.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Works excellent. Easy to clean as well. Battery has lasted over the years.

Never forget geek squad protection if you have kids especially. They have saved me from losing so much money if something breaks because I purchased the extra protection.

So happy we added this to our sweepers purchase. Anything happens it's taken care of.

I always pay for this extra, it has payed off half the time, and it really is no hassel at all to contact the geeks for help

Definitely worth it. Our Dyson V10 after two years would not hold the charge. I brought it to Best Buy and because of the warranty they either offered to replace it or store credit. Awesome.