Customer Ratings & Reviews

Never leave without purchasing a protection plan. They really come in handy whenever there’s an issue with your product. Easy to exchange and coverage is great.

Works excellent. Easy to clean as well. Battery has lasted over the years.

I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

I just want to say Best Buy Management stinks in Huntsville, Al. You may see me say this many times since we purchased from them many times before and was treated poorly and won’t buy there anymore.

This is my second purchase of one of these plans after a fully satisfied use of my last one. Highly recommend!

haven’t used it yet, but the price of this compared to a replacement is worth it. Especially the length of time offered.

No hassle, super easy return. You just bring the accessories with it and they take it. You can replace it with another one just let them know, they scan, and you're off. Quick and simple.

I always get the geek squad warranty on my vacuums...they always give me a new vacuum if it goes bad.

I bought the vacumm cleaner so i had to protect it because the last vacumm i got , stop working after a month.

Had to use the warranty for a vacuum that died. It was an easy process. Simply grab another and leave. Always get the warranty!!

Love geek squad so much. Used to work for Best Buy and I always recommended the replacement plans because you can get a new product in that time frame if it breaks!

Always nice to have this for any accidental breaks. Doesn’t cost an arm and a leg so if you’re paying $200+ for something why wouldn’t you add this on?

[Employee of bestbuy] Great tool to have in your bag on expensive purchases.

[Employee of bestbuy] Process was easy to get my new product. Took about one minute at the geek squad

I was pleasantly surprised By the efficiency of the process start go finish of converting an underperforming product to a household cleaning Champ

Great product combining vacuuming and cleaning floors!

I know I can count on the Geek Squad! I can purchase items from Best Buy & know if anything ever goes wrong, I’m covered!

I always purchase this protection plan when it’s available on items. I’ve had to use it a couple times and I must say it such an easy processes to return my damaged item and receive my new one. Buy it! You won’t regret it!

It keeps the carpet clean, it does have to be cleaned right away, if not, it will leave a lingering smell

I think that this guarantee is very interesting and important, it is good to have this service from this store. For edo I prefer a thousand times to buy here.