Customer Ratings & Reviews

Geek Squad is great! reliable and resourceful. never complains just shows up and fixes problems

Very helpful especially after purchase. It helps to make sure you can get a replacement item.

The 4-Year Accidental Geek Squad Protection Plan is a solid choice for those who want comprehensive protection and quick, reliable service for their electronics and appliances. However, be sure to weigh the cost vs. value based on the item you're insuring and your likelihood of needing repairs.

It’s great for spot cleaning but doesn’t effectively clean large areas, depending on what is being cleaned it mainly is a scrubber more than a vacuum mop.

I loved this vacuum!! Took the extended warranty and after 3 1/2 years the battery life had shrunk considerably so I took it back up to the store and they traded it out for a new one!!!! All I had to do was pay for the extended warranty again and I walked out with a brand new Dyson vacuum for $100!!!!!

I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

Now let's talk about extended warranty I was one that felt it was a wrong idea . I figured if it broke I would just go get a new one but with new stuff out these days things normally don't last as long as they normally do back then. So the wife and I decided to pick one up and I made a great decision 2 years later my vacuum cleaner I once purchased died on me and I took it back and they gave me the money and I was able to purchase a new one from the money that was given to me if you're looking to save money by yourself an extended warranty is a way to go

highly recommend it.our carpet cleaner broke and within 20 minutes i was on my way home with a new one.

great warranty. it was quick and easy.everything we buy from best buy now getsca geek squad warranty.

I always purchase it and have used it for at least three returns/exchanges. There's nothing like the feeling you get when your favorite fill-in-the-blank breaks and then gets replaced or refunded for a fraction of the price of the protection.

Exellent service, very efficient I have a problem with my product and they resolved it.

Experience geek squad tech too ensure proper handling and installation and treat it with respect on item you work hard for and to enjoy many years to come

I have used geek squad in the past and they have been able to help me.

Unfortunately I had to use it recently but it was no problem at all at the store.

I love geek squad guarantee they resolve any issues Highly recommend..

Always understanding and on task with walk-in help!

Excellent warranty ,It's a very good warranty!!!!!

Completely forgot we had it as the original stick Dyson we got years ago was tride & true until recently (after we bought our home it went through a lot from apt to house as a lot of cleaning was had) when it finally came time to get a new one, went on best buy and low & behold we forgot we got this when we bought original vacuum! Helped out tremendously, especially with our current added expenses of house & newborn. A few $$$ saved is a lifesaver

ALWAYS LOVE THE EXTRA COVERAGE AND EASE OF KNOWING THERE IS A BACK UP IF ANYTHING HAPPENS

I had a great experience with Geek Squad! The technician was professional, knowledgeable, and resolved my issue quickly. Scheduling was easy, and they kept me updated throughout the process. Highly recommend for reliable tech support!