Customer Ratings & Reviews

I didn't actually need to use this but I wish I could because I kneeled on my computer and now I can't use my geek squad thing.

Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

I have the peace or mind that I have Geek Squad for anything the warranty wont cover.

So very helpful and definitely worth purchasing! The team is great

Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

Absolutely the best purchase I have ever made. It was so easy to use. The Geek Squad teem was amazing. I will always buy a warranty!

I took my hacked computer to the gerk squad. They were quick to fix.

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

happy with my warranty because if something happens I could either get it fixed by The Geek Squad or I could have it replace and they're so good about it I'm happy to have that with Best Buy cuz they're always honest and they always honor with it

Comforting to know that I have the security and expertise of a knowledgeable team as I am not very familiar with computers. I had an issue and brought my computer to the team and it was addressed quickly and problem fixed immediately.

This laptop is small but mighty. Easy setup ans works lije a charm. You won't regret buying it.

I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

Great laptop i use it everyday i love it i use it for school