Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 11,938 reviews
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection actually makes life better great associates at BBY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary and reassuring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very helpful. Unless you u leave your laptop at home at all times like me , u should definitely opt in for their protection plan. It will save you a lots of runaround in case something happens to your pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me relax

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On expensive purchases, I always supplement my manufacturer's warranty with a best buy one. They are great to have and hopefully be something you never need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this. Hopefully I wont need it but im glad i habe it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visiting the Oxford location is alway great. Everyone is very kind an nice. The problem is alway solved when I leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves the laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the laptop and couldn't be more pleased. He says his performance has greatly improved with the upgraded features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them you found them. Quick answer and right away refund or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech on fleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my computers for my business. My previous computer stopped working and they were able to set up my system. Great attention to detail. Great experience working with them. They also provided in office asssitance for any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens in 2 years with ur device you can get a brand new one with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly think investing in geek squad is definitely worth it, especially is you have a lot of electronics like myself. In the past few years I have purchased a laptop, 4K TV, kindle, new Samsung phone, google nest cameras and they cover it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used this time but have in the past

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These always come in handy and are the reason why I love doing business with Best Buy! They can be a real life saver. I’ve had a camera go down, and Best Buy replaced it on my warranty with a brand new one and had it shipped to my house

    I would recommend this to a friend