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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 11,938 reviews
  • Rated 5 out of 5 stars

    PC is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been perfect. Battery life is amazing too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection, decent cost to value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints but never used ultimately - knowing I had the protection and it seemed to be a decent cost to value ratio is why I’m giving 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect add on for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please make sure get the warranty! It’s worth it for the clumsy folk like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is like new again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support, never had a problem with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the help I need every time for my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service once before. I can not say enough of the friendly service, finding errors when I get them on my computers, and up date help I believe in geek squad help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me out with my computer, did not work, when I first bought it, I appreciate the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY helpful ! ! ! Had some sort of issue where my Chromebook just went dead. Repaired very quickly and been great since:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven't had to use it yet, I have always trusted the Geek Squad for several years and they transferred all data and programs from old to new laptop successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them!! Can’t recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can certainly make sense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pass came with the laptop and a bonus expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely woth it. I usually dont do the warranties, but this time I am so glad I did. Actually had to use it only a few months in.

    I would recommend this to a friend