Customer Ratings & Reviews

I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

They immediately gave me a new computer when mine came with a virus inside of it.

I’m so happy with the service. I totally recommend it.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Geek squad has always been an excellent help in the past. I haven't needed it on this purchase though.

I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

I think it’s a great idea to get this Incase your computer breaks

Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates

When I made an appointment at the Mesa store. The gentleman assisted me in transferring documents from my older Dell to the new Dell and worked smoothly.

Went in with a problematic computer and the guys fixed right up for me

The service is good and go well if you buy a laptop.

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.