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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 11,938 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a great deal for an awesome product. The protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is good stuff for a gray price definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlwdgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad whenever my laptop has a problem they fix it in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped by store worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that if I have any problems In The future that that they will help me solve my computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleased with the Geek Squad. They never let me "go" down!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great for budgeting tech needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time in shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for laptop, never know what could happen to a laptop hardware system or software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the veal squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help is close at hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a contract with the Geek squad for several years and it was a good way to take care of an old computer, so I have kept the plan with my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for use in a crowd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times

    I would recommend this to a friend