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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 11,938 reviews
  • Rated 5 out of 5 stars

    The best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that buying a warranty for a computer is a wise decision to protect our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best perfection Squad I strongly recommend there services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took 2yr plan. Hopefully don't have to use. I do think it was reasonably priced for warranty. I usually don't purchase the extra warranty, but was told by someone they had good experience when they had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy if you have a pricy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have SurfaceBook, and since they are expensive to repair. I had this protection. I had to use it once for this device (and once for the previous one). It was amazing. Worth it if you have a pricy device you can't afford to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection plan a must have if you bought an expensive item like a laptop or TV. It covers a lot of things that could happen in a home with kids. No way I was not going to buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new PC and decided to get the extra coverage. My last Dell broke one day after the Dell warranty and Dell would not help me fix it without expensive fees. I would never go without coverage again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to have, it’s good to have the type of service and you never.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Takes Care od Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD CAME TO THE RESCUE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN YOU NEVER KNOW WHAT CAN HAPPEN NEXT. THIS PROTECTION COVER THE UN-EXPECTED. WHY GO TO SOMEONE WHO KNOW A LITTLE ABOUT NOTEBOOK WHEN THE GEEK SQUAD CAN COVER YOU FOR 2-YEARS. MONEY WELL SPEND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my TV with dedication and care. Also, explain me how I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad solved my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an appointment on line , went to the store and was seen on time and he helped me with my problem which was my fault not the computers.

    I would recommend this to a friend