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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11934 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 11,934 reviews
  • Rated 5 out of 5 stars

    Protection Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is absolutely worth it. Easy to understand coverage, helpful support, and reassuring to have accidental protection in case anything happens. Glad I added this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it, and hope I dont have to, but good coverage for the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is holding up great after three years. It plays games and runs photoshop, which were my two main ideals with a laptop. I'm also a full time college student and this laptop has been great for that. The only thing I will say is that this laptop is so huge that traveling it is not good. This works best as a desktop. I wish I remembered I had 3 year geek squad protection since a rubber piece is coming off on the bottom of the laptop. It was nice to have that reassurance that I could call the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plan is totally necessary if you have electronics i have it on most of ny devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything can happen at anytime. Always good to have added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop , Excellent Quality and Value , Brand New , 100 % Recommend , Very Fast , I Love It , this is my second purchase for this laptop .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this yet, but very nice to know I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cares about people! Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice for people who tend to break things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels very reassuring that if my thing brakes i cant ethier get a new one or fix my laptop easily, but so far I haven't gottten a chance to test out the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Little Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is speedy in function, boasts awesome high-def graphics, and fits comfortably on the lap. 5/5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the whole, worthwhile depending on circumstance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short: I hate buying add-ons, but this form of insurance saved my bacon once this year and has already paid for itself. Especially since I think prices are only going up, availability will only go down, waiting for Black Friday etc. price reductions of 10-15% doesn't help much if prices, meantime, have increased 5>10>20+ percent. Back to Geek Squad, my store has been great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my brand new Acer Predator gaming laptop knowing I cannot go wrong. GeekSquad is a great service to have because they will help you ship out your PC if it has any warranty issues to the manufacteurer and they will also fix stuff and replace parts if its out of the normal products warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek reviewed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was stated that within a year if anything happens my laptop could be replaced. I thought it was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection for your laptop when it's this expensive (this much of an investment) and the fact that accidents can happen to anyone, anytime. It's a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duggestions wirked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought s nre laptop but i coujdnt get an update to load. On chat, i was told to restart, or log out of everything then back on. My download then ssid it was done and activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having protection on my items. Just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is definitely a group of electronic wizards! Luckily for me because I have no such powers, but now they are on my team, and that makes me feel even better about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Lasted for 3 years! I’ve yet to file a claim but plan to do so very soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it because you are likely to make a mess and its worth get a fresh computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Essential Protection for Your Tech Investment”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1-Year Accidental Geek Squad Protection is a fantastic add-on for peace of mind. It offers coverage for accidents like spills, drops, and other mishaps, which is perfect for someone like me who uses their laptop daily. I feel confident knowing that any unexpected issues can be resolved quickly without additional costs. The customer service is reliable, and the claim process is straightforward and hassle-free. Highly recommend this protection plan for anyone who wants to safeguard their tech investment!

    I would recommend this to a friend