Customer Ratings & Reviews

I got a great deal on a Laptop! It has been a long time since I set up a new computer so I had the Geek Squad do it for me. They were right there at Best Buy and did a wonderful job. Thank you Geeks and Best Buy! I know I will get any help I need and you are just ten minute away.

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

The agents were helpful on the phone, and when I came into the store with an issue they addressed me promptly and is thoroughly as I can imagine anybody could or would. They were knowledgeable friendly and very accommodating.

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

Great service that I hope to not need but will if I have to.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

[Employee of bestbuy] Protection for my pricy gadgets puts the mind at ease

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Takes care of want needs to be done or fixed great service

IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

Always add the Geek Squad protection, well worth the extra dollar.

I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

Very reliable service and a great affordable price . Will definitely use this service again