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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,938 reviews
  • Rated 5 out of 5 stars

    Much needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must add-on for all high dollar buys. Best buy has the best plan for protection. They'll straight up replace it even if it a year old.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks get their protection for everything you buy now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having that piece of mine, that no matter what I can have. The geek squad on my side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be part of getting accurate information from experienced and knowledgeable representatives. Having been a regular Best Buy customer we always have good experiences with product questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad interaction - Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review quickie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid service that allows repairs on products that you need fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked out problem on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use it on this device, but I have used them in the past and have been very satisfied. It is one of those things where you hope you never need it, but nice to have just on case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance price is reasonable, for extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what’s up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team are so nice and know so much, cleared up my issue after 15 minutes of being there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just for the piece of mind since my last laptop got a crack on the screen and I didn't have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaceing broken items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a few things .easy no hassle and almost always in store same day.

    I would recommend this to a friend