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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 11,938 reviews
  • Rated 5 out of 5 stars

    Laptop it’s worth it especially after spending all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide great service any time I have had to use them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed productivity keel my daughter laptop protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and understanding and communication is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know what will happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for large purchase items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't needed to utilize the service but I'll go on previous experience in rating them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chro me book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, a bit pricey. However, you never know when you will need to really use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend for safey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend... everything is expensive to fix. And yes things always go wrong. Used on my past laptop and if need be will use on this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it if you travel with it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this and hopefully I won't have to, but when you're spending the much on a laptop, and travel with it to use other places, it wouldn't hurt to throw a little extra money at a protection plan. It covers pretty much everything for your laptop. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Coverage for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on stand by!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service to your product even if they can't fix the problem your not left in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

    I would recommend this to a friend