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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 11,938 reviews
  • Rated 5 out of 5 stars

    Haven't Used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when my lenovo laptop was having issues and they were really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have a little extra warranty, sure hope I don't have to use it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Greek squad service i like service Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repairing My Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming PC and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Super Heroes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have incase of the situation wat ever they mite be better some than nonee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help selecting the product. He was very professional help me with everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called just about questioning stuff very friendly and found out more then was trying to great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How many times has something happened accidentally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

    I would recommend this to a friend