Customer Ratings & Reviews

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

They helped me when my lenovo laptop was having issues and they were really nice!

Nice to know I have a little extra warranty, sure hope I don't have to use it tho

Good Greek squad service i like service Greek squad

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

Its good to have incase of the situation wat ever they mite be better some than nonee

Great help selecting the product. He was very professional help me with everything I need.

I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

Got this for a $900 laptop. Wife dropped the last one after 4 months of ownership, without the added protection. Lesson learned.

I called just about questioning stuff very friendly and found out more then was trying to great people

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.