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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 11,938 reviews
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service explained everything i needed too know and great protection worth the extra money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issues to need to use the protection plan but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great company with very knowledgeable employees! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is essential for anything, especially for Mac's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you don’t have the yearly membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I think it will Be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection on all my purchases with Best Buy just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mostly recommended for $$$ laptops and such

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new device purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service excelent service answered and helped with all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much need because I am not tech savvy . Te h was very professional helping me with my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional got what I needed thanks to these guys

    I would recommend this to a friend