Customer Ratings & Reviews

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

Worth every penny! I would recommend highly protection through Best Buy. You may never need it, but sometimes things happen and it is there waiting for you. I speak from experience.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

They have repaired my laptop in the past with zero problems wonderful service!

Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.

Accidental geek squad service has become an important add on for laptops. Will need to use it for an accidental spill we had. Good idea

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

Have all questions answer great timing and attention and buying for all my items

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Geek squad is the best! Anytime I need help, they are right there!

What does never leave the house without it gets why does it always something I purchase on every product

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

Always good to have warranty You think you might not need it but trust me you do