Customer Ratings & Reviews

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

Very good. They are super helpful everytime i have needed them.

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

Haven't had to use it so far. I've used them in the past and they were very helpful

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

Help me get a replacement for the computer I bought no cost because I had the plan backing me

Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

Geek squad are a good source for when I am in need of face to face support

This is always a most buy when purchasing any tech related item IMO

When I tell you they take care of you with your purchases, they really do

It’s always good to have good protection on your products

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

Bought an open box Laptop for a great deal so I took out the protection just in case.

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

Was the best helpful for my warranty, helped me choose between which I should get