Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 11,938 reviews
  • Rated 5 out of 5 stars

    Macbook protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great folks and fast professional service. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid fixed my laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop with very simple purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I love the fact that anything goes wrong my product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it but I know that it is excellent and incredible attention

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little added security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but I’m glad to know it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Additional Support Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to have extended support for your new technology purchases and this one is a good one to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED BY GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provide insurance for one year, for any damage that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Friendly and Always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a necessity

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesesity for all portable electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me from destroying my brand new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is so meek.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusty Tech Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to know I have back up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

    I would recommend this to a friend