Customer Ratings & Reviews

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

Great buy for the price and up to now very good product

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

My daughter has been using her brothers oculas but now she has her own. She is enjoying this VR Product like crazy.

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

I guess it was ok I never had to used the service. But, it was there in case I needed it.

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

Great customer care, quick and effecient! Will solve issue in a timely manner.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

I recommend geek squad to anyone and everyone, the squad sets the standard in service

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.