Customer Ratings & Reviews

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Can’t go wrong with the package deal. When you buy a computer

This will always be worth your buck in any product you want to keep safe.

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

Wonderful service that Best Buy provides is the thorough service of geek squad

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

Great to have thw knowledge that if something happens.that my laptop is covered.

This protection was just what I needed to protect my computer would buy it again

Great help very fast on finding a solution and very respectful and friendly

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Essential for any electronic device . I feel less stress knowing my device is protected .

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service