Customer Ratings & Reviews

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

Makes it easier to keep the laptop updated and any virus removed.

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

The agents were very professional and he helped me with the return process

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

this is a great service for the items always buy insurance on my items at best buy.

Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

Always protect your items !! Life happens and unexpected things are always thrown our way

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!