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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,938 reviews
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years is the best deal and protects my computer from accidental damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I values Geek Squad performance on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety security peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong super cheap the ultimate protection never worry again live life to the fullest drink coffee in the morning while working on your computer have no fear you're covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. The 2-year accidental geek squad protection gives me a reassurance that if anything was to happen to my device I have this in place for me to be able to use. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable support, very helpful and supportive, excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "insurance"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never have to use it, but have needed to use the Best Buy warranties before. As a result, we buy them whenever feasible as they really help in Florida, the lightening capital of the US...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ive owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing i dont like about this laptop. Fast powerful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much I like it yet. Haven’t had the need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replaced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a great product always buy from Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Laptop came with problems and they helped us out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

    I would recommend this to a friend