Customer Ratings & Reviews

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

the Geek squad team. They are experts and helped me solve the problem with my pc

I haven't had to use, but am confident that if needed, it will have been worth it.

Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.

I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

Good to have incase something happens before I end school

Haven’t had to use yet but hope they are there when need them.

I got a new laptop after bringing back my broken one. Best deal ever!!

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

It is a great protection,it covers most of the normal accident that could occur yo someone

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

My product made my life easier and better. Thanks for the outstanding performance of my products.

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.