Customer Ratings & Reviews

Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

I like my new bose earbuds , they had a great sound

Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.

Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

With this geek squad protection I absolutely love that I can always lean on good service and great recommendations. Theres no complaints on my part because I know geek squad has my back.

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

They helped her set it up with all items we purchased

The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

Might come in handy as i am a truck driver use for my business

As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.