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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 11,938 reviews
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good having peace of mind that I can have service and help with questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never get a piece of tech from Best Buy without buying the protection plan. It is 100% worth every penny and the Geek Squad really knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I purchased this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the reason why I buy all my electronics through Best Buy. Great customer, experienced team and always eager to help you solve any problems. Their warranty is just the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix it please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD 3 YR PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection, so i don't have to worry about issues with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m be bad to use this twice now ! Very good just wish it was for a longer period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for travel & light use. Able to get all my emails and all work related duties done on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your Electronics Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps me rest easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have that reassurance that even if something goes wrong, youll get your money back. only draw back is it wont make up for any money that you saved on an ongoing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquadineedhelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is definitely worth the price considering controllers are easy to develop issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase For Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed to protect your device. A must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price paid I think is worth it, better to have it and not need it than need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful, providing info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this laptop for my granddaughter for college, she loves it. said it works smoothly helps in her classwork, she takes it with her all the time, grate for studies, thanks me all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my son laptop just to be safe, because accidents can and will happen. Have not had the opportunity to used it yet. But it’s just good to know I do have a back up..

    I would recommend this to a friend