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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,938 reviews
  • Rated 5 out of 5 stars

    As good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How Geek squad helped ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brentlys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my grandson is doing everything on it and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality assurance!!!! Peace of mind knowing I have this additional protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitively something that I buy for expensive products. Always responds quickly when issues happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Add to Protect My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service and was very happy I could add Geek Squad protection to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but once, knock on wood! Hope it stays that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is helpful for laptop questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad protection is always better to have have peace of mind when we buy expensive tech gadgets. I have all my tech gadgets covered with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad! They know what they are doing and no disappointment it's a win-win, if item(s) can not be fixed with a protection like this you get a replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this yet but if something happens to my grandsons laptop I’m sure it will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad for computer problems from help setting up a new computer to problems with current laptops, Always helpful & friendly service. Easy to make appointments on their website or drop off at the nearest Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is priceless!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have professional computer geeks at the store to assist with purchase. They know all the bells and whistles to help you choose what is right for your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 you extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew exactly what they were talking about when I needed help with my lap top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is beneficial!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very necessary purchase. It will help in the event something happens. I purchase things like this because you never know when you might need it.

    I would recommend this to a friend