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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 11,938 reviews
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the A team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is my go to team to fix computer issues. The team is polite, friendly, and they turn the work around quickly. They have also fixed problems right at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad got computer set up and ready to use. Helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year accidental protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are assured of excellent service with the Geek Squad. We got this extra coverage for our son to ensure that his school laptop will be in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad is superb in service. I recommend purchasing at least a 1 yr warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and very detailed work. Friendly service and helpful answers to my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment to protect your new shiny laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for your purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing major has happened yet but if it happens I know who to call and see if they live up to their promise. Otherwise it's peace of mind that should go beyond your typical warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection yet. It is a decent price and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enery thing i needed ro start school would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased 3 year service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase extended warranty for 3 years. I bought this for a laptop. So far I have not needed it. Not sure at this time if it was worth the extra money. I will keep this updated as time goes on.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Frank. Thanks for your feedback! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions regarding your protection plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to boyfriend's laptop. Didn't want to spend the money but was SO WORTH IT!!! Our son accidentally slipped my drink and it spilled all over the laptop while I was using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NobleAj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best will not go anywhere else. All on piont with price and knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful when it comes to laptops. They have good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Necessary Evils

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the excellent services, I am very happy to the best team and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry happy I have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

    I would recommend this to a friend