Customer Ratings & Reviews

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

Better safe than sorry! Purchased this just for the what if factors

Happy I bought it. I am accident prone and fear I will spill on it

I haven’t used it yet but I’m sure it will come in handy

Love the security that I can make a phone call and everything is taken care of

Haven't needed it, but thankful I have it! Would definitely purchase again

Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

They have helped when my sons laptop got a crack on the screen and they were very friendly

The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

Customer service was excellent. I recommend Best Buy to all of my friends and family.

The best service to buy but hoping you never have to use them!! Glad to know they are there if needes

I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.