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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 11,938 reviews
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down. My products went out once & they replaced them all that were under this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in store service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel protected with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through for me !! I think it's worth every dime !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some good qualities to it that you wont be able to find at other places and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the unknown!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this product to protect my investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I get an item here. I never regret. They are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two more years baby, you gotta love that! Make sure you always get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son, so it was mandatory that we get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly made a solution of my doubts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always 24/7 available and they always try to help you with any concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love knowing i have protection for 2 years, it helps me a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the services they provide very hepful stand behind there warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respect yourself protect yourself! Must buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lgar919

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

    I would recommend this to a friend