Customer Ratings & Reviews

Just got the laptop for my child for Christmas this year so it’s good to have that plan when purchase

With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

Hello, I have been using this laptop for 3 years now and I am very glad that my choice fell on Asuss. The laptop is suitable for both gaming and work, I recommend everyone to choose the Asuss company, they know what is needed for laptop lovers

Everyone was very kind and gave me the best customer service possible for my devices!

This is the best value for your money, The teams across the country are well trained and can help you almost anytime of day. I highly recommend investing in the Geek Squad service!! Your own IT team anywhere there is a Best Buy! They can fix your computer, they can trouble shoot, they download new programs, and they do it fast!

I love having the Geek Squad help me when I need it. They are all so friendly.

Always purchase a protection plan, especially when you buy for children anything can happen.

Have not yet used! But gives great piece of mind!!

Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

Ive i geek squad on my step daughter hp labtop and never had to use it.

Perfect for your equipment warranty, the services they provide are so professional.

Great comfort with accidental damage protection for my new laptop. Haven't used it yet and sincerely hope that it is never needed, but it is a great comfort to have the protection there if something bad happens....

It's a great laptop and reliable brans and I love the touch screen!

happy to have the protection on my new system. Thank you

Always looking out for my device. No reason not to purchase it

Hopefully I never have to use the protection but got it just in case

You need to get this if you have a clumsy daughter like mine. She dropped her computer down a flight of stairs. It was very broken.... they fixed it no issues. No charge than his i got the protection.

Sure, Geek Squad is known for its tech support prowess. They offer a wide range of services, from troubleshooting computer issues to setting up smart home devices. One of their standout features is the 24/7 support, which can be a lifesaver when you're dealing with tech problems at odd hours. Their team is knowledgeable and patient, explaining things in a way that's easy to understand. However, their services can be a bit pricey, especially for one-time fixes. It's best to consider their total tech support membership if you frequently need tech help.

I have not had to use this on my most recent purchases but I have used them before. The Geek squad is very professional and helps you in a timely manner.

Provides what I needed for my product and the price was acceptable.