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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 11,939 reviews
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great help with all my devices.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend getting protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans are so worth it when it comes to tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clutch after my brother broke the computer i bought him as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My own experience with Geek Squad, they are always stand by their promise of protection plan!!! And high-quality service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth this garantiy to my soon is perfect to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    renewing my Service Contract with the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sure helped me out !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy a new lap top with out this service. You never know what can happen. Lap tops are not inexpensive so this is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very helpful each time I have purchased this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up geek squad ( Roosevelt location in Chic)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you on this laptop this geek squad service is really worth it they are the best at what they do so you never have to worry about your laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection is a must for all. They can help with any electronic devices you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

    I would recommend this to a friend