Customer Ratings & Reviews

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

Great protection plan! Multiple options on what kind of plan you'd want.

Excellent service they work so profesional and make a great job

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

Never had to use it but I would definitely recommend it.

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

Agents checked my device promptly and were professional with their communication and service.

The coverage is invaluable if it's a portable item.

Better safe than sorry. I always make sure to have the service in case anything happens and is a game changer.

Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

The protection plan works well for high end laptops and electronics that receive physical damages. I got my laptop fixed in about 2 weeks so the process is a bit slow but it’s worth it.

Always buy the protection plan especially if kids will be using the device. Love the fact that I’mable to bring my device in for repairs or replacement if needed.

Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

Love geek squad so much I use them whenever in need to get something fixed

You never know what can go wrong with ur investment. Have some peace of mind when you purchase the geek squad product replacement. Protect your investment!

I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

It's always a good idea to buy a protection plan. this plan has came in handy when I've needed It the most. Geek Squad has help me out with a lot!