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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,939 reviews
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a absolute luxury to have and is absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There the ones that help the most ! Excellent exsperience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this support you are limiting your ability to stay safe and maximize the product in question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of kind and mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who know how great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues with this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good school or work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good solid preforming laptop, gor for family member at school.. great screen and very quick... very well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taken Care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the one year protection plan, but now I feel like I should have gotten the three year plan. Just so my computer could be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost out last time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice for portable laptops, once you drop them it’s to late, last one I dropped was junk, no way to recover data and out the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives peace of mind since it was a gift for someone who dosn't know much about computerd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for my former laptop and other devices. I love their speedy service and knowledgeable techs. Definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my rep was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Geek Squad protection. It gives me relief that I don’t have to go through a major hassle if I have issues with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent, no issues to report run fast easy to carry around very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a lifesaver and were able to retrieve important documents after my laptop was corrupted. I will never buy a laptop ever again without purchasing Geek Squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for families with wear and tear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have teenagers who are a little questionable of care towards devices and usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty just because its a smart thing to do.

    I would recommend this to a friend