Customer Ratings & Reviews

In general, I’ve been very happy with the Geek Squad. The weaker agents usually get weeded out, which means that they have good management.

pretty awesome they covered me for my laptop when i spilled coffee on it accidentally like a dork loved it worth every penny and more

Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

I go to the Best Buy and is a good customer service, this really work

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop.

Maybe is too much price for the something to get garanty cover part of the repair

Wish I could just take my laptop in and they would have the help they need to work on the issue without having to leave my laptop

Geek Squad protection is worth the price on any device you taking other places - even covers accidental damage in most cases.

This was a great add on service that I bought with my laptop. After a year, I faced issues with my speakers and it was resolved without any issues

Haven't had to use it yet, but with a laptop that's always a possibility. Previous experience with the Geek Squad has been good.

I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

Good idea to have a warranty on the laptop. If something happens they can fix it.

Always get protection on your tech, never had any major issues with my purchases but you never know

Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

I have not had to use this yet luckily, but its worth having, knowing I have protection if needed.

I always preach to my family and friends to purchase a warranty especially from Best Buy, they have some of the best warranties available.

You can’t go wrong with added protection. Why wouldn’t you want to protect your electronics?

Always a good idea to get extra warranty for electronics

So far so good hopefully i dint need it but nice to have