Customer Ratings & Reviews

Great company! I like to have help with someone that is expert in computer. I always get the best results with Geek squad

I normally don't by the protection plans but I have been saved so many times by this thing and it's easy. Barely any questions asked and boom I have a replacement.

You never know when you will need it so better safe than sorry good thing I have not used it but if I have to I know I have it

Geek Squad coverage is a must for our grandson’s new laptop...he is 9 and I think his mom will have one less thing to worry about...a computer with an insurance policy!

The GeekSquad are so very knowledgeable and friendly. Although they are the Wikipedia on computer tech, they don't make you feel inferior in your lack of tech skills.

I am Not very technical so this was a necessary purchase for any “just in case days.” Definitely an added peace of mind for me.

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

Worth it! No hassle, the squad is nice and uses terminology at my level.

Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

Haven't had to use it. But I am grateful to have that protectiin there. Specially with the great employees in El Centro.

This coverage is good to have if you are clumsy or reckless with your electronics. Keeps you with peace of mind in case of a mistake.

Purchased for school Chromebook as the unit is a refurb. You just never know with kids.

Geek squad is excellent for any electronics purchase also very good company.

Not a service we use very often, but it has come in handy when needed. They are always very nice and professional.

I have peace of mind with this protection. Has replaced a damage device, has been helpful setting things up. Easy to utilize

I’ve used this protection plan in the past and it saved me thousands. Just like the piece of mind that it’s there in case of an accident.

Greatest value is the 3 yr plan. I bought phones in texas and best buy has good coverage with a 1 time replacement if they can't fix it

It's always a good thing to have coverage for the things you buy. You never know when or if you'll need it.

Knowing that I’m backed and protected is everything to me! I love knowing If I ever have any issues within my 3 years of protection that I will be well taken care of!

I love the extent #Warranty it makes me feel like I don’t have to worry too much about the device if it malfunctions or gets damaged.