Customer Ratings & Reviews

We purchased the Geek Squad Support because the cost was reasonable and previous Geek Squad use has been very favorable

Love the plan, always get the plan, the plan is your friend, embrace the plan.

I felt the price for the value was well worth it. I have yet it use it but it’s good to know it’s there when and if I do need it

A little bit pricey for its worth, I hope it’s more affordable.

always good to have the geek squad on my side. thank you

I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste

What can I say? Get the warranty it’s better to have it then not need it then to need it and not have it.

Always get Geek Squad protection for a student's Chromebook - so many things can happen, well worth the money

I was surprised its transferable, my laptop was replaced the accidental protection was transferred to the new laptop

The Geek Squad are amazing as I use them for my laptop needs. Therefore, I purchased this service for my grandson laptop.

Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

Definitely worth the price. It has come in handy when I needed it.

The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

Good coverage plan, I purchase these plans with a lot of higher prices electronics, just because you never know

I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

Excellent service. Item delivered as it should. Still waiting to get free security suite

Always purchase geek squad protection for my pruducts.never had a problem because they always respond and take care of it.

I used their services and everyone is nice. I had a new person being trained in and she didn't get the notes right and so I had to make multiple trips to the store and all the issues with my computer did not get fixed. I had to come in for another attempt at fixing the issues and now they have my computer again for weeks. It's frustrating and there are other fixing companies that do quicker turn arounds if you don't have the ability to let go of your computer for weeks.