Customer Ratings & Reviews

They fixed the issue with the port from my laptop.

My son loves geek squad! They are wonderful to work with! They are always there for you when you need them.

Geek squad is important for any device, their service is great and it's a no hassle way to keep your devices working properly

Had to replace childs chromebook this time got the insurance. Great benefits

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There are MANY options for computer repair insurance out there. Some are really fantastic. The upside of geek squad is that you can physically bring your computer in and generally get it back quite fast if there's a problem. You don't have to worry about sending it away and it possibly getting lost in the mail or who knows what and then waiting for them to look over your computer and waiting for them to decide what to do with your computer and then waiting for it to get back to you. I need my computer a lot as a student and a mother helping her child through virtual learning so I do not have the time for my computer to be down for a couple weeks while it's getting fixed. Also, if you're like me and keep your computer pristine you can always extend your geek squad coverage at the end of its term as long as your computer is in great condition.

I added this Geek Squad service for my daughter's laptop computer. I think it is the best choice to have it protected.

Great service, I recommend this protection to anyone.

We noticed several small problems with the laptop we bought so we took it back to Best Buy! The Geek Squad member signed us up. We only had to wait 15 minutes for them to look at our problem laptop. The Geek Squad said that they would have another laptop sent out to us the next day! No questions asked! The 3 Year Accidental Geek Squad Protection Plan paid for itself the moment we talked to the Geek Squad about our problem Gaming Laptop! I would recommend them in a second!!!

I had an excellent experience at Best Buy! The staff was knowledgeable, friendly, and went above and beyond to help me find what I needed. Great selection and smooth checkout process. Highly recommend!

The agents are very attentive to my needs and are very knowledgeable about my products. Their goal is to always provide a lasting solution to all tech needs.

Get it if the item is over say $500. Electronics are so quickly made these days and even those that are quality controlled, such as my laptop, there are going to be issues just shortly after the warranty is up I f-ing hate that. So it's either $$ per hour that make fixing the device inequitable to you or buy a new one. The best perk about the Geek squad and the Protection is the better comprehensive coverage that it carries. Manufacturer's warranty is factory flaws, Accidental coverage includes "mishandling" which I did. I took it in and 3 days later had a new screen. Paid for itself right there. I had a professionalism issue with one of the reps but overall it was still excellent.

Was only able to use it once..but was fast and was able to get laptop fixed..

geek squad has helped us for years on various products and I have NEVER had a bad experience. fast, friendly, and professional in every aspect. i definitely recommend them

Great product for the price would recommend anyone getting it

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

Never buy a big ticket item without this plan. Best to have it and not need it as they say.

Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

Great laptop! Solid build and easy to handle. A tad bit heavy.

Geek squad took care of me with my computer issue and resolved my problem