Customer Ratings & Reviews

Geek Squad always has excellent service. I will likely be continuing my protection on my computer with them as I know they are reliable and great at their jobs.

Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

TBD, I will verify if needed the help to import MS product was good

I always buy this with computers. I spend a lot of money on a computer and computers can quit working. NOT the fault of Best Buy. Things happen. Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

1-Year Accidental Geek Squad Protection Who wouldn't want protection on such a great laptop. Only makes sense to buy it.

This is a must get when ever you buy a new computer, tablet, surface or electrical device. To many times something has happened and the device is broken. If I didn't get this, I would have to pay out of pocket to get a new one, even though the damage is not extensive, it is expensive to fix. Cheaper sometimes to get a new one. For a small cost, I have it covered and it is fixed professionally and completely.

Best customer service I have ever had. Super sweet and kind people. Answered every question I had .

Thank you for the friendly customer service. I will be careful with this computer and hope nothing will go wrong. I got this one-year plane just in case something bad happens. I will rather be safe than something that doesn't run right or has a blackout, I'll be cover by Geek squad fixing with no trouble. We all like to spend our money wisely and add safe protection to feel better!

Always always always get geek squad. If for nothing else the peace of mind is worth it alone. I got it when I bought an expensive laptop and I had no worries whatsoever.

I only bought this 3yr accidental because I could drop it or something else not covered by Lenovo I feel very good about the Geek Squad protection. Makes me feel at ease.

A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

This was a must when purchasing a new laptop to be used for school work, saves a lot of worry.

So far I havent used the Geek Squad but the way I read it. It will cover alot of things for their Chromebooks

it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

Great service. Professional support. Easy to understand.

Excellent service from geek squad team from Oakland

I bought Geek Squad protection with my recent laptop purchases. I had issues with laptops keeping up with Silhoutte program so I had to trade in 2 laptops before I bought my HP Spectre laptop. IT guys were very patient. I wasn't originally prepared for such a high cost but with Geek Squad I was able to trade in when I had issues until I finally made the leap. They helped me chose something that fit my needs.

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

Great product. I’m glad I purchased this and I’m praying I don’t have to ever use it.

Really easy to use. I play video game with no problem.great battery life