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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11937 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 11,937 reviews
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so awesome, I used them a few times when my computer crashed, worth every bit of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for our electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance just in case our product need fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have great results purchasing Geek sqaud protection. My brand new computer (refurbished) had a blown speaker. They fixed it and I had my computer back within 2 weeks. I will always add this service because you just never know. Well worth the added cost each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased with our new laptop from Bestbuy. Nice to know we have protection beyond the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful. Helped with my computer when had a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need to have this to my product and would like to buy in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank Goodness I purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy cheats customers, lying and selling thei.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not expected that Best Buy would cheat the customer, I had bought an excellent open box laptop online from Best Buy, which was in a very bad condition. the paint was peeling from the corner of the laptop and the 14" laptop was kept in a 24" x 16" box without a spot, the charger cable also looked very old, I'm thinking of a case for Best Buy's fraud. do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad i bought this because my daughter is so clumsy and breaks things quick i’m glad geek squad could help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love having our 1-year extended warranty because sometimes the factory does not cover everything the initial warranty so when we have Best buy we know that it'll be covered The Price is Right my wife loves to get the warranties I love to get to warranties my teenager loves getting warranties there's no way we would not get a warranty without buying any product from Best buy thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alit of gadgets and I have leaned over the years that one of the best thing to get when buying electronics is some kind of protection. I love geek squad protection from Best Buy. Very affordable and the squad is very helpful if you have a problem. Also the price is great to me. I purchase alit if high end electronics and I always protect a high value investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gregory h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product to add to any device you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped when the tv was broken and I had to ship it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refund!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costumer service was great and easy at checkout. No hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service Carefully The excelent technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is also a good thing, looking forward to using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for kid's Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you buy a chromebook this is more than worth it. So far the little chromebook has not faired well even with only desk use but this warranty came in clutch for both repairs that needed to happen.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always there when you need them

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] “Expert help, fast service—Geek Squad is unbeatable!”

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two Sides Of A Coin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protecting for my new laptop. What I can say is if you’re an individual who is very safe and cautious with your new technology, this would be unnecessary for you. Also, the company that you buy the laptop from would already give you a year warranty with your purchase of the device. On the other hand, if you tend to accidentally break things or are clumsy in some way, or have bad luck, this would be a great protection for you to have. Also, if your devices tend to break on their own or if anything happens to the screen, you’re covered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr accidental plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a great buy, my screen got busted and best buy geek squad took care of it and in only 6 days my laptop was as good as new, love this accidental plan warranty, you guys are the best!!!

    I would recommend this to a friend