Customer Ratings & Reviews

I’ve purchased this protection just in case something goes awry. Lo and behold I had to take my laptop in. I made an appointment online, although it was not as soon as I wanted it to be. However, when the time my appointment arrived, I was promptly received. The Geek Squad techs were professional, friendly, and informative.

Allways I highly recommend geek squad service for all items and piece of mine.

I have Geek Squad and hope I never have to use it!!!

I have not needed to utilize the geek squad folks yet for the most recently purchased laptop. However, I have utilized the geek squad for other issues in the past and have found the technical service to be very effective in financially worth purchasing the protection with electronics such as laptops, portable HDD’s, and portable tablets etc.

I was going on a work trip with my new laptop so this gave some peace of mind.

Bought the plan for this computer as the last Lenovo packed up 17 days after I had bought it and had to replace it. Best Buy normally only allows returns during the first 14 days and said we would have to send the laptop back to Lenovo to have her fixed. Hope I don't have to use the service but have it if I do

Love this option. Very convenient and it's right inside the store i already shop at. Well worth it and not that expensive!! Totally recommend and they set up my laptop for me after purchase to get me going...

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

Great service and they had a great way to manage a way to help me or provide me with more than enough solutions to make me feel happy and relieved about my situation.

The geek squad always has done a great job for me. Hopefully they are well compensated for their exceptional service.

I buy geek squad protection with every purchase. I would never buy an electronic without it.

I have used the Geek Squad many times and they have always been nice and fix my products good.

Can’t go wrong with geek squad. Love that we can physically see someone, a little old school let me tell ya. Have had others like alstate and that make you ship it out. Geek squad is right here inside bestbuy and great with all gadgets. Thanks Best Buy, worth the purchase

Get the plan it’s a life saver sometimes. As person that spends thousands on items here!! Anything that you plan on using until the doors fall off get this. Stress reliever! Used this before on laptop wasn’t painful

Haven’t had to use as yet, but glad to have this availability. Haven’t used very much as yet but, starting classes so expect to have questions & hopefully few, to no issues.

Exellent service. Very helpful when needed. Thank you!

I always have problems with my electronic devices and in the past never bought the extra protection bc always very weary of doing this however it has definitely given me a sense of security knowing that my product will be backed and protected. I would recommend doing this with any product that it is available for bc that sense of protection is invaluable.

A powerful Great computer for A little girl … my daughter was very impressed

Good to know my items are protected incase something happens