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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 11,938 reviews
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C can’t go wrong with the geek squad insurance it pays off having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to buy! You never know when you’ll need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty plan in existence. That's why I always shop at Best Buy. Insuring your product for three years is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for those that struggle with learninh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically comes with most of the computers that you buy. Haven’t had to use it yet but nice that they give you 2 years of helpful tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to have to protect your electronic what a deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the Geek Squad there for any issues. I always think its best to get the protection plan on your items. Its well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a beliver in getting some type of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe 15 or 20 years ago, I would not have gotten any coverage. However, I'm a believer today. I've used the Geek Squad to help with with Outlook (this is my first time with Outlook, I was used to another software), and connected my printer. The Geek Squad was friendly, knowledgeable, quick to help and solve any issues I had. This is one of the best investment I made when I was at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa Cestou LaredoUnited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess they are experienced persons, but beside installing programs in my laptops, I never have been serviced by the Geed Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good investment !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchcing Geek Squad protection with my new computer was one of the best things I have ever bought! Not only did they help me fix a problem on my new computer but they also got rid of the thousands of viruses on my old computer! The techs were professional, attentive and extremely helpful. They fixed all my problems and answered all my questions! I would recommend this service to any one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issues without question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in twice with a problem with my laptop. Both times the “geeks” took the time to answer my questions, explain to me and did not make me feel stupid. I really appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is one of Best Buy's Greatest Services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No headaches or worry, get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to just get a laptop. They mentioned this service and I have used it many times already. Under this service, they also setup in your house. The gentlemen that came were friendly and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t need to use it , but just in case I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but I love having the service just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

    I would recommend this to a friend