Customer Ratings & Reviews

The protection plan is great and worth the price. Great value

The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.

Given the mixed reviews of an HP laptop, I decided to include this for piece of mind. It is possible that it will expire before I'd need to use it. However, the laptop is not cheap - upper middle of the road in terms of price. The reviews were mixed with good and bad but mostly good. So far, this protection hasn't been used, which is good news! Because of Best Buy's price match program, the laptop price was adjusted and so was the Geek Squad protection price.

The Geek Squad Protection is a great way to protect your computer!!!

Geek Squard protection is worth every dime. I have never had any issues that they haven't resolved. The peeps in Roanoke are awesome to work with. #GoGeekSquad

Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself! Note: I think I was asked to write this review in error as one of the 2 purchases of this was actually for an item rung up in error resulting in both the item and the geek squad total tech support being credited. I wrote the review snyways...

Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

The Greek Squad is ready to help and very friendly. They will do their best to make the customer happy and will replace the item if that is your request. On items like computers, laptops, and gaming headphones (especially when buying as a gift), the protection gives you piece of mind. Well worth the investment!

Definitely recommend to buy the Protection! Worth every penny. My laptop was damaged and all I had to do was pick out a replacement. Of course I had to go through the process of them “trying” to fix it first - and even that would have cost extra without the plan. I always buy the protection plan on high priced items. It’s the main reason I shop Best Buy!

Always better to be safe with your gear. So happy I got this. My last mac brokedown and it had no protection so all the money was last had to buy a new one.

Awesome services alway they are always there when you need the help

I prefer to keep my products protected and this is a good option.

I was going to get total protection but you have to renew every year at the same price as this 4 yr plan granted it doesnt have a couple of things the total has but to get 4 yr protection for roughly $200 vs total protection after 4 years $800

Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

My laptop and I are on the go constantly! With that, I unfortunately break it from time to time with all the wear and tear. Geek Squad has been there every time to fix or replace the item.

RThe crew is very accommodating and friendly ready to assist you

Hard to say how well this is hopefully I never need it and all goes well. Warranties are always a guessing game and normally I never buy them but with my item it was expensive enough and likelihood of my butter fingers dropping it I took a chance.

We have boughten enough of the warranties from best buy to know that they are great.

Bought geek squaud protection for refurbished laptop.