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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11938 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 11,938 reviews
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper good device, used to play and do work on my College!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this insurance for my past 3 laptops, and I have enjoyed the customer service and the quick response to get my laptop fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a small issue with the first item we bought. Just a lemon. Took it back and there was no hassle - they looked at it and replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. My daughter ended up "stealing" it from me to play Roblox on it, so I started looking to get a replacement and am so bummed they don't have this or something similar to it anymore :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incase something happens. I got coverage to help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will come in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1 year accidental protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received amazing service when purchasing a laptop for work. The associate was both knowledgeable and helpful. 10 out of 10 would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan--helps out with things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Damage Insurance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to know I can go to them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the purchase of my new lab top. I am glad to know that I can go to them if anything happens to my lab top. I think the price is well worth it. I am going to use it to replace my battery when it starts losing a charge since they will do that under the protraction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is grate to have Greek because if I brake something I know they will have my back and be on my side so I have no worry’s at all of losing or braking my stuff Worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother spilled juice on my laptop and geek squad did the best they could to fix it thanks to geek squad.If I didn’t have geek squad I would’ve had to buy a whole new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet, thank god. But you definitely want to have this with any computer or electronic device. Took a laptop in that didnt have a protection plan and they wanted 200 just to run diagnostics on it. So i believe it will pay for itself the first time i use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to have my computer in to remove viruses. They were able remove them within a few days at the local store, without having to send it to the manufacturer. Enjoy having that safety net in case I run into a major issue during my busy times of the year.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.